In every company, there is the need to automate processes through information systems. The best automation is realized with a proper database management of the company and its distribution to all concerned areas.
Stema is able to provide all the services required to implement and combine the processes
- Design and develpment of ad-hoc software;
- Integration of the automation process with with management systems;
- Realization of postprocessor;
- Applications on relational database (Ms-Sql Server, Oracle, DB2, etc...);
- Education and training of the operating staff;
- Hardware support and data recovery;
- Supervision systems of the working-centre;
- Software for barcode and Rfid management.
Spare parts stock
The numerous requests for assistance and maintenance, that come from our activity, find a prompt and punctual reply only through the maximum accessibility and availability of spare parts and accessories.
Stema has focused firmly on service, providing its customers with a well-stocked spare parts warehouse, always updated and managed by computerized cataloging system of more than 30.000 items, which are managed by the help of a modern automatic warehouse.
Aware that the operating continuity of the production lines is essential, our company has long held a spare parts stock arranged to fulfill promptly the incoming requests of service and spares.
The brands handled are numerous and the experience gained over the years allows us to provide a technical and collaborative support to solve any complex issues.
The Technical Department is the central point of a compaby, therefore Stema has focused firmly on competent people and on advanced instruments.
The strengths of our department are:
- Staff of mechanical engineers with many years of experience in design;
- Computing support with the latest software versions for mechanical design;
- Technical documentation constantly updated;
- Ability of communication and of effective management with customer relationship;
- Reactivity in analysis and in troubleshooting.
Stema, thanks to his experience, has always pointed and focused his energies in Service. Professionalism, speed and expertise set us apart in the market also in aftersale service.
- trained and constantly updated external technicians;
- daily telephone support, from Monday to Saturday;
- remote assistance;
- customized contracts of service and maintenance.
Aware that the productivity of the working centre must be constant and that downtime can create serious problems in the production process, we always try to do quick and decisive interventions.
For supporting our production and maintenance activities, we have in our factory, based in Arosio, a valid manufacturing unit that includes:
- workshop equipped with lathes and milling machines for the production of mechanical parts;
- coater department;
- department of assembling and testing;
- department for electrical and pneumatic wiring.
The size of our production department is the right compromise between flexibility and competence.